|
|
Live Chat Solution
Do you want to talk to your customers while they visit your website?
- ► Chat and make sales by messaging with your customers
- ► Remebers all your conversations so you can sale more
- ► Call your customers while their are online
- ► Keep track of all website traffic
- ► Manage your message center departments and operators
Price: Only $195.00
This includes setup and installation on your website. So you can start doing business right away.
|
|
|
Features
|
• Easy Setup Live Chat Operators (Natalia, Jim, Stephanie etc)
• Easy Setup Departments (Support, Sales, etc)
• Real-Time On-Line Communication
• Real-time On-Line Chats
• Multiple Chat Requests
• Operator-to-Operator Chats
• Party is typing Notify
• Email Signature
• Auto Save Your Chat Conversation Transcripts
• Search Chat Transcripts
• Department Share Chat Transcripts
• Email Chat Transcripts
• Easy Capture Visitor Data
• Sales and Marketing
• Ad Tracking (Track'it) popular! - Create click tracking URLs to track all your ad campaigns (Overture, Google, FindWhat, etc).
• Track Visitor Refer URL popular!
• Initiate (Proactive) Chat
• PUSH HTML pages popular!
• Customization and Administration
• Operator Console Monitor
• Operator Online/Offline Activity Monitor
• Department Chat Icons Exclusive!
• TEXT LINK to support
|
|
• Time Zone Setup
• Spam Blocking
• Chat Window Themes
• Reporting and Stats
• Operator Rating System
• Visitor Traffic Monitor popular!
• Daily Request Reports
• Log Transcripts
• Efficiency Control
• Hidden Departments
• Traffic Monitor Refresh Rate
• Assign Operator to Multiple Departments popular!
• Operator Auto-Reconnect
• Canned Responses
• Canned Commands
• Department Canned Responses
• Set Operator Request Order
• Request Load Balancing
• Request Polling
• Set Request Polling Type
• Transfer Calls
• Support Hour Message
• Sound Request Alert
• Leave a Message
|
|
|
|
|
